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Head of Retail & Futuring
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VN-12014
Permanent
One Coleman Street, London, EC2R 5AA
Competitive + Bonus + Benefits
11 July 2019
The role will head the Retail Sector business within LGIMRA, developing innovative and commercially deliverable strategies to maintain, enhance and reshape the LGIM retail portfolio.
The role will head the Retail Sector business within LGIMRA, developing innovative and commercially deliverable strategies to maintain, enhance and reshape the LGIM retail portfolio.
The successful candidate is likely to come from a leading edge retail environment. They will have ideas and vision, a highly strategic approach and a proven
background of commercial success. A key aspect will be to address the opportunities and threats technology presents and be able to straddle retail, technology, the consumer experience and real estate. They are not expected to come from a traditional surveying background.
This role will not need to have direct management responsibility for the buildings or the management of the shopping centres, which will continue to be undertaken by the Fund and Asset Managers. The successful individual will require a collaborative approach to inspire the current retail team. The candidate must have the profile, experience, and gravitas and, critically, be engaging open and clear thinking with excellent all round communication skills to engage with and manage all stakeholders.
The candidate will work across funds to identify new ideas and opportunities to improve occupier experience, LGIM performance and asset value.
The candidate must be appreciative of the importance of retail in Britain’s towns and cities in fostering and supporting social cohesion. This will include a genuine engagement with and practical application of social sustainability recognising the need for diversity, social cohesion, quality of life, safety and security, equitable opportunities and outcomes. The candidate must be pragmatic in their application of social sustainability working a careful balance that fulfils social outcomes whilst continuing to deliver target investment returns.
Strategy - Identify areas of innovation, change and opportunity and engage with Fund Managers and Directors to provide strategic direction
Innovation - Champion new ideas, providers in the market and skills which will support long term strategy
Create & Share 5 Year Sector Plan
Asset Manager Development - Provide a focus for team excellence and develop the sector specialist team, elevating visibility and impact
Occupier Focus - Promote active engagement with customer-occupiers
Strategic Occupier Engagement - Use increased knowledge of customers/ building users/ visitors and local knowledge to help inform investment decisions
Trends - Provide a flow of intelligence on trends to inform investment decisions, in particular the impact of technology on customer-occupier and customer-visitor habits.
Customer:
EQi: Demonstrate personal resilience, tenacity, flexibility and empathy: the ability to respond positive and proactively to each customer occupier style, approach, expectations and needs
Strategic thinking: A highly strategic approach to the sector, an awareness of how to harness technology and able to motivate and inspire people to breath fresh life into Retail within L&G
Maximising relationships: Demonstrate the ability to build positive relationships with key stakeholders, partners and customer occupiers at Property Director/ Chief Financial Officer level in occupier organisations
Deep retail experience: With an appreciation of the dynamics and drivers across all aspects of the retail sector from Value Retail to High-end Retail
People:
Adaptability: Demonstrate flexible/agile thinking & working with internal teams, Fund Managers and senior management
Stakeholder Management & Collaboration: Using data and information influence a wide range of internal and external stakeholders to take action.
Commercial (Performance):
Critical & Strategic thinking: identify opportunities and threats (short/ medium/ long term) at sector level. Work with Asset Managers to deliver occupier engagement plans and enhance strategic relationships
Performance: Use data to demonstrate value of sector planning and occupier engagement approach with increased retention.
Process:
Work Management: Undertake goal-setting, planning, preparation, prioritisation and time management in order to complete projects and hit relevant deadlines
IT & Data Skills - Highly IT literate with demonstrable track record in using data analysis, business intelligence and visualisation tools
People skills – particularly in communications and building relationships, and in ensuring diversity and inclusion, teamwork and collaboration
Innovation & Creativity – this role will be expected to support new ideas from the team and help scale them to have LGIM & wider industry impact
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 27 days' holiday, private medical insurance, performance related bonuses, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, as well as a 12% car allowance scheme, your hard work will be rewarded when you join us.
About L&G
LGIM is the investment management arm of Legal & General Group, a FTSE 100 company. We are one of Europe’s largest asset managers and a major global investor, with assets under management of £983.3bn* (as at 31 December 2017). Our success has been built by focusing on clients and providing them with services and solutions that meet their needs. We offer strategies across the full spectrum of asset classes, including equities, bonds, property, alternatives and cash, as well as multi-asset strategies tailored to the needs of institutional and retail investors.
LGIM is one of the world’s leading providers of index fund management. We are at the forefront of developments in liability-driven risk management solutions for defined benefit pension schemes, a leading provider of defined contribution solutions and also offer wide range of strategies to help our clients manage their investment objectives. LGIM continues to innovate as markets evolve, building strong relationships with clients including pension scheme, sovereign wealth funds, wealth managers and other professional investors.
We understand that our scale brings responsibilities. We play an active role in the companies we invest in, from exercising shareholder voting rights to directly engaging with companies at a board level. By engaging with businesses, we aim to unlock value for investors and shape the future and sustainability of financial markets.
In addition to having a leading position in the UK, we have selectively expanded into new markets across Europe, the Middle East, Asia and the US. We believe that translating our capabilities to reflect the needs of our international clients will mean we are well placed to help them achieve their objectives.
*LGIM internal data as at 31 December 2017, including derivative positions and advisory assets. These figures include assets managed by LGIMA, an SEC Registered Investment Advisor.
About the business area
LGIM manages fixed income, equity, multi-asset, liability-driven investment, property and alternative solutions on behalf of its clients. Located across the globe, our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. In order to meet the complex and evolving investment needs of our clients, we focus on remaining at the forefront of investment product innovation and maintaining our reputation as experts across all asset classes.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
This role is based in our Real Assets team, who are one of the UK’s largest real assets managers with c£28 billion under management. Our capabilities encompass real estate, infrastructure and corporate debt with dedicated investment professionals focused on getting the best outcomes for all of our partners, be they occupiers, consumers, companies or investors.
We aim to become a landlord of choice, with a key vision to enhance and maximise the experience of our customer occupiers whilst continuing to maximise the performance of our investment funds.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
