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European Client Manager
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VN-8800
Permanent
One Coleman Street
Competitive + Benefits + Bonus
30 June 2018
Provide an efficient and effective client service and sales support service to one or more country heads and their portfolio of clients
Job Summary: Provide an efficient and effective client service and sales support service to one or more country heads and their portfolio of clients
Client Base: European Institutional
Principal Accountabilities:
- Develop and maintain exceptional level of relationship and sales support to clients on behalf of the Head of Europe, acting as the first port of call for our European clients, primarily in German speaking Europe
- Own and co-ordinate the successful resolution of client enquiries, liaising and utilising expertise from around the business
- Provide high level technical support, demonstrating an understanding of a client’s decision making process and long term objectives. Be able to answer complex queries as well as identify business opportunities and threats
- Indentify and follow up on leads and sales opportunities with the intention of maximising revenue
- Attending meetings and conference calls where required and take sole responsibility for due diligence and operational meetings when opportunities arise
- Demonstrate a high level of technical knowledge in areas such as LGIM products, brand, services and competitors in the market. Develop and maintain knowledge of the current investment market, economic issues and LGIM’s views, enabling you to discuss solutions with clients and consultants.
- Prepare meeting packs for client meetings and new business pitches
- Maintain excellent working relationships around key business areas at all times
- Work with areas of expertise around the business to project manage ad-hoc queries, data requests and client change, thought to completion in line with client expectations
- Oversee and assist with the production of legal documentation, reports and client specific data relevant to the clients investment strategy
Essential | Desirable | |
Academic Qualifications |
Strong academic background |
|
Technical/Professional Quals |
IMC/CFA |
|
Experience |
Experience within the investment management industry including providing an exceptional level of client service and sales support Demonstrable track record of dealing with external clients and building significant relationships with external contacts up to and including senior levels Strong workflow management experience Experience working with Institutional German market and KVG’s Hosting and organising client meetings |
Working within the pensions industry and exposure to non UK market Team Leader/people management experience |
Specialist knowledge/skills |
Strong overall Investment knowledge including an understanding of the different investment vehicle options Fluent German speaker Good negotiation skills Strong interpersonal skills Excellent written communication skills Knowledge of current investment market and economic issues Experience preparing client pitch packs and in sales support |
Detailed Institutional investment product knowledge and Index funds knowledge Report writing experience and project management skills Solid understanding of client on-boarding and client change |
Competence/Characteristics |
Must possess a good level of ‘gravitas’ and maturity Highly team-orientated Work to and share best practice Exceptional communication skills Resilient Highly organised Proactive and proven to work on your own initiative |
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 25 days' holiday, private medical insurance, performance related bonuses, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.
About L&G
Legal & General Investment Management is one of Europe’s largest asset managers and a major global investor, with total assets of GBP 957 / EUR 1,090 / CHF 1,191 billion*. We work with a wide range of global clients, including pension schemes, sovereign wealth funds, fund distributors and retail investors
Throughout the past 40 years we have built our business through understanding what matters most to our clients and transforming this insight into valuable, accessible investment products and solutions. We provide investment expertise across the full spectrum of asset classes including fixed income, equities, commercial property and cash. Our capabilities range from index-tracking and active strategies to liquidity management and liability-based risk management solutions.
*as at 30 June 2017, including derivative positions and advisory assets. These figures include assets managed by LGIMA, an SEC Registered Investment Advisor.
About the business area
LGIM manages fixed income, equity, multi-asset, liability-driven investment, property and alternative solutions on behalf of its clients. Located across the globe, our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. In order to meet the complex and evolving investment needs of our clients, we focus on remaining at the forefront of investment product innovation and maintaining our reputation as experts across all asset classes.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.